Club Double or Twin Room Club Lounge Access
- 2 Single beds
- City view
- Shower
- Bathtub
- Air conditioning
Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory
Hotel Istana Kuala Lumpur City Centre
A refined 5-star stay in the heart of Kuala Lumpur, within walking distance of Pavilion KL and the Petronas Twin Towers.
- 24-hour reception and room service
- Outdoor pool, spa, and fitness centre
- Club lounge access with dedicated amenities
8.3
Great
3718 reviews
Booking.com 8.3 · 3718 reviews
About
Hotel Istana Kuala Lumpur City Centre
Hotel Istana Kuala Lumpur City Centre holds its own among the city’s upscale addresses. It is a 650-metre walk from Pavilion KL, which places shopping, dining, and nightlife within easy reach. The hotel runs a 24-hour front desk and offers late check-out, so your schedule stays flexible whether you are arriving on a red-eye or planning a lazy morning.
Rooms are air-conditioned and come with city views, tea and coffee facilities, and mini-bars. For a more elevated stay, club-level rooms and suites include lounge access. On-site, you will find an outdoor swimming pool, a spa with a sauna and jacuzzi, a gym, and even a tennis court. The hotel also provides a business centre and meeting rooms for those travelling on work.
- Free Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
In brief
What works, what to weigh
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Strengths
4 reasons to book- Unbeatable central location — A 650-metre walk to Pavilion KL, within walking distance of the Petronas Twin Towers and between two monorail stations.
- Excellent breakfast — Guests repeatedly praise the breakfast spread, calling it fantastic and delicious.
- Attentive and friendly staff — From the front desk to housekeeping, guests report helpful and service-minded staff.
- Genuine 5-star facilities — An outdoor pool, spa with sauna, jacuzzi and Turkish bath, fitness centre, and tennis court give the hotel a resort feel in the city.
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Worth weighing
4 to weigh- Parking is paid — On-site parking is not complimentary; factor this into your budget if you plan to drive.
- No pets allowed — The hotel does not accept pets, so plan alternative arrangements if travelling with an animal.
- Check-in window is limited — Check-in is only from 15:00 to 23:59. Late arrivals after midnight will need to wait or adjust plans.
- Room noise or comfort variability — A few guests mentioned rooms being less quiet or comfortable than expected, but these comments are isolated and not representative of the overall experience.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double or Twin Room
- 1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
Deluxe Room Twin Tower View
- 1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
Suite Club Lounge Access
- 1 King-size bed
- City view
- Shower
- Coffee machine
- Bathtub
Room #2568419
Room #2568421
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Bar/ Lounge area
- 24-hour room service
- Tea and coffee facilities
- Mini-bar
Wellness & Leisure
- Outdoor swimming pool
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
- Exercise gym
- Tennis
Business & Services
- Business centre
- Meeting/ Banquet facilities
- 24-hour reception
- Currency exchange
- Laundry
- Medical facilities service
- Bell staff/Porter
Room Comforts
- Air conditioning
- Heating
- Sitting area
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Accessibility & Family
- Rooms/ Facilities for disabled
- Cots
- Children's pool
Safety & Security
- 24-hour security
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 3,718 reviews
Booking.com · 8.3 · 3718 reviews
8.3Verified guest“The hotel met my expectations. It felt high-class, and the reception staff were attentive. The location was very convenient, right in the city centre. The discovery of Cafe Wayback Burgers, about 1 km away, was a nice bonus.”
8.3Verified guest“Excellent hotel with a great location. The staff are superb, the room was spacious, and breakfast is fantastic.”
8.3Verified guest“Breakfast was delicious.”
8.3Verified guest“The hotel was clean, and the staff were helpful from reception to housekeeping. The garden location was magnificent and unbeatable. We were a short walk from transport and amazing street food restaurants.”
8.3Verified guest“Friendly staff and excellent location.”
8.3Verified guest“Very good comfort and kept cool.”
04 — Location
Getting around Kuala Lumpur
The property sits in Kuala Lumpur.
Pavilion Kuala Lumpur: A 650-metre walk from the hotel, this upscale mall offers extensive shopping, dining, and entertainment options.
Petronas Twin Towers: Reachable on foot, the iconic towers are a must-see landmark, especially illuminated at night.
Public Transport: The hotel sits between two monorail stations, making it easy to navigate the city without a car.
No 73 Jalan Raja Chulan, Kuala Lumpur, Kuala Lumpur Federal Territory, 50200, Malaysia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 486 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00. Late check-out is available.
Is parking available at the hotel?
Yes, parking is available, but it is paid.
Are pets allowed?
No, pets are not allowed at the hotel.
What amenities are available at the spa?
The spa and wellness centre includes a sauna, Turkish bath, and jacuzzi. Guests have also mentioned a 15% discount on spa services.
Does the hotel offer airport transfer?
The input does not specify airport transfer services. It's best to contact the hotel directly for such arrangements.
Are there family-friendly facilities?
Yes, the hotel provides cots and has a children's pool, making it suitable for families.
The bottom line
Hotel Istana Kuala Lumpur City Centre earns its 5-star rating with a prime location, excellent breakfast, and attentive service. It’s an ideal base for exploring KL’s highlights, though the paid parking and no-pets policy are worth noting.
8.3A solid central choice for both leisure and business travellers.
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